PS5 Controller Serial Number: Where To Find It & How To Spot A Fake

It seems like just about every electronic device these days has a serial number. It is kind of like how we have social security numbers. This is a way for tracking your device – a way of identifying it as yours. With the PlayStation 5 now released in most parts of the world, there are a lot of changes to take in. 

If you owned a PS3 or PS4, you might not immediately recognize this device as a PlayStation. Its interface is different from anything we have seen from Sony before and certainly evokes a trendier vibe. When you first buy your PS5, the first thing you might be tempted to do is jump right into setting it up and gaming away the hours. 

But the first thing you should do is grab a pen and paper and jot down all of the serial numbers. “Okay,” you say, “But where are these serial numbers located?” Well, I’ll tell you. If you ever have to contact PlayStation Consumer Services, you are going to need this 17-digit number on hand. 

And you can find the console’s serial number on the original packaging and on the device itself, located on the bottom of the console. But what about the controllers? Does each Dual Sense controller come with its own serial number? And, if so, where are their serial numbers located? Should you jot those down too, just in case something ever happens? Allow me to guide you through how to find serial numbers on the PS5 and its controllers.

How do you locate serial numbers on the PS5 and its controllers? Why might you need to know them? How can you tell which of your Dual Sense controllers came with your PS5 and which one is your “extra”? 

Can you use the serial number to track a stolen PS5 controller? Can you use the serial number to spot a fake PS5 controller? Read on to learn more about how the Dualsense serial number works on the PS5 controllers.

Where is the serial number located on the Dual Sense Controller?

Your Dual Sense controller’s serial number has 17 alphanumeric characters, which makes it easy for you to recognize. It is located below the QR code on the back of the controller. 

It should also appear on the original packaging, as will the PS5 console’s serial number (which can be found on the bottom of the console).

Why do I need to know the serial number?

If your console and/or controller ever gets lost or stolen, you can report this to PlayStation Consumer Services. The customer representative you speak to will ask you for the serial numbers so that they can initiate tracking on their end.

Be prepared to give them this info; it will help you out.

How can I tell my controllers apart?

You can tell your controllers apart by looking at their serial numbers. Each one will have a unique number to identify it. 

Of course, you could also just customize each one with stickers to be able to tell them apart.

Can I use the serial number to track a stolen Dual Sense controller?

Since thieves like to steal your entire console, you will want to use the serial number for the console itself, as well as serial numbers from your controllers, to track each stolen component. You will need to file a police report and open a case with Sony Consumer Services, providing them both with all pertinent information about the theft and the devices stolen.

Can I use the serial number to identify a fake Dual Sense controller?

You can find out whether you have a fake Dual Sense controller – and a fake PS5 as well (yes, they are out there). One of the clearest ways to tell the difference is to take the back off of the controller.

Fakes often use lower-powered, cheap batteries, so you will likely see a difference in the battery. You might also be able to tell by the serial numbers, as they might not contain all 17 digits. 

Why You Should Write Your Serial Numbers Down

It really is important to know the serial numbers of your expensive electronic devices. 

Writing them down and stashing them somewhere secure (like inside of a locked box) can help you out in the future if you devices ever get stolen or damaged in a natural disaster. When you go to file a police report, an insurance claim, or open a lost/stolen device case with Sony, you will need to provide these serial numbers so that the devices can be tracked. 

If someone steals your PS5 and its controllers and uses them to log in from another location, Sony can track them down. However, they won’t be able to do anything more – that’s up to your local law enforcement, who will need to obtain a warrant to go in and retrieve your stolen devices.

Protect Yourself from Buying Fake Products

In order to protect yourself from buying fake PS5 consoles and PS5 controllers, you need to be very careful of where you’re purchasing these products from.

Dishonest sellers understand that a good number of customers are not keen enough to verify whether what they are buying is fake or original. That’s why they have been thriving in the market.

Therefore, check the serial number and seals to ensure that you’re taking home a product that will serve you optimally, and for a long time. If there are doubts on the authenticity of the serial number, this is a red flag that you’re about to buy a fake product.

Also, make sure that the seals are not tampered with before you make a purchase.

Closing Thoughts

Every PlayStation and Sony-made PS accessory will have its own unique serial number to help identify it. Remember, these serial numbers can be used for tracking down stolen consoles and accessories, so you should have the numbers written down somewhere safe. 

You never know when you might need them.

• With fake PS5 consoles on sale today, it’s important to be careful of what you’re buying.
• Take note of the serial number of the products you’re buying to verify their authenticity.
• The serial number of a PS5 controller is at the back of the controller, below the QR code.
• The serial number comes in handy when seeking for support services.
• Be careful the next time you’re purchasing a PS5 console to avoid buying a fake one.