Airpods Say Connected But There’s No Sound: 11 Troubleshooting Steps

Sometimes, your Airpods will say connected, but you won’t get any sound from there. What do you do in this situation?

Airpods Say Connected But Theres No Sound 1 1 Airpods Say Connected But There’s No Sound: 11 Troubleshooting Steps

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What Do I Do I My Airpods Are Connected, But There’s No Sound?

There are some simple solutions to this problem. First, check your firmware and look for potential updates. Also, check if there is any interference with other gadgets or apps. Gunk and earwax buildup could also be the culprit, so clean your Airpods every so often. 

As Apple enthusiasts, we understand how frustrating it is to deal with silent Airpods. But you are not alone in this issue. Here, we’ll talk about the issue and what you can do about it.

Put Them Back in the Case

If your AirPods aren’t producing sound despite being connected to your device, the first step is to put them back in their case. This allows the AirPods to reset and can often resolve sound issues. 

In addition, if you have been using your AirPods for an extended period of time, putting them back in their case can help them recharge so they have enough power to produce sound. 

If the issue persists after placing them back in the case, try cleaning the AirPods and checking the audio settings on your connected device. 

Taking these simple steps can often resolve sound issues with AirPods without needing further troubleshooting or repairs. So always remember to Put AirPods Back in the Case!

Turn Bluetooth OFF & ON Again

This method, known as “power cycling,” can often solve minor connectivity issues. To power cycle, simply go to the settings on your device and turn Bluetooth off. 

Wait a few seconds, and then turn it back on again. Try playing a song or making a phone call to see if the issue has been resolved. If not, there may be a more serious issue with your AirPods that will require further troubleshooting or even replacement. 

Regardless, power cycling is always worth a try as it is quick and easy to do. So next time you encounter connectivity issues with your AirPods, don’t forget to give this simple solution a shot before attempting more complicated fixes.

Select AirPods as an Output Device

On a Mac, go to System Preferences, then click on Sound. Select AirPods under the Output tab. On an iPhone or iPad, go to Settings, then select Bluetooth and make sure your AirPods are selected as the audio output device. 

This simple step can often resolve sound issues with AirPods. If selecting AirPods as the Output Device does not solve the issue, try resetting the AirPods by holding down the setup button on the back of the charging case for at least 20 seconds. 

If these solutions do not work, your AirPods may need to be serviced or replaced. In any case, selecting AirPods as the Output Device is always worth trying first when troubleshooting sound issues.

Make Sure They Aren’t Connected to Another Device

Airpods Say Connected But Theres No Sound Airpods Say Connected But There’s No Sound: 11 Troubleshooting Steps

When troubleshooting sound issues with your AirPods, one important step to take is to make sure they are not connected to another device. 

This can often happen if you use the AirPods with multiple devices, such as your phone and laptop. To check this, simply go to the Bluetooth settings on the device in question and see if your AirPods are listed as a connected device. 

If they are, disconnect them and try playing audio again. It may also be helpful to try restarting both your AirPods and the device they’re connected to. 

Following these steps can potentially resolve sound problems and ensure that you get the most out of your AirPods.

Turn off Automatic Ear Detection

One possible solution is to turn off the Automatic Ear Detection feature. This feature detects when one or both AirPods are in your ear and adjusts the audio accordingly. 

However, it can occasionally malfunction and prevent sound from playing in both AirPods at once. To turn off this feature, go to the Bluetooth settings on your device and select the “i” icon next to your AirPods. 

Then, simply toggle off Automatic Ear Detection and try again. This simple fix could save you a call to Apple customer service! Remember to turn Calendar Ear Detection back on when not in use, as it can also extend battery life.

Restart Your iPhone/iPad/MacBook

Restarting your device can often solve small technical issues without needing any further intervention. 

To Restart your iPhone, press the power button until you get the “slide to power off” button on your screen. Once your phone has fully shut down, hold the power button again until the Apple logo appears and your device turns back on. 

Once your phone has been restarted, try using your AirPods again and see if the sound issue has been resolved. If not, there may be a different problem at hand, and it might be worth considering contacting Apple Support for further assistance. 

Restarting your device is always a good first step in troubleshooting any technical issue, and you can often resolve them quickly and easily.

Resetting Network Settings

This can be done by going to your iPhone’s Settings, then General, Reset, and Reset Network Settings. This will reset all WiFi networks and passwords as well as Bluetooth connections, so make sure you have this information saved before proceeding. 

However, Resetting Network Settings can often resolve issues with Bluetooth connections, including issues with sound on AirPods. 

Additionally, make sure that the volume on both your AirPods and device is turned up sufficiently and that you have selected the correct audio output source if using multiple devices. Resetting Network Settings is a quick and simple fix for sound issues with AirPods.

Set a Volume Limit

If your AirPods aren’t producing sounds despite a successful connection, one solution is to set a volume limit. This can be done through the settings on your phone or device. 

Go to “settings,” then “music,” and there should be an option for “volume limit.” Set the limit to your desired level and see if this solves the issue. 

If not, there could be other technical difficulties causing the lack of sound. However, it’s always best to take precautions and control volume levels, as listening at high decibel levels can harm your hearing over time. 

So even if setting a limit doesn’t fix the issue now, it’s never a bad idea to set one in order to protect your ears in the long run.

Check Battery Status

Before panicking or thinking there might be something wrong with them, first check the Airpod’s battery status

Sometimes, AirPods can appear to be connected but actually have a low battery or are completely out of power. You can easily check the battery status by opening the case near your device and looking at the charge level displayed on the screen. 

If it shows that one or both AirPods have a low battery, simply charge them for a bit before trying again. 

So next time your AirPods aren’t producing any sound, don’t forget to check their battery status first. It could save you a lot of trouble!

Check for Gunk & Ear Wax Build-Up

Gunk or ear wax can often be a culprit for sound issues and can easily be resolved by giving your AirPods a gentle cleaning. 

Simply use a soft cloth and rubbing alcohol to remove any dirt from the speaker grills and the inside of the earbud itself. Be sure not to immerse them in liquid or use any abrasive materials that could damage the delicate components. 

If this doesn’t solve the issue, it’s possible that there may be a problem with the connection or inner components of the AirPod. 

In that case, consider seeking assistance from Apple or an authorized repair shop. Taking care of any built-up debris, however, is often a simple fix that can quickly restore your AirPod’s sound quality.

Update the AirPods Firmware

To do so, first, make sure that your AirPods are in their charging case and connected to your device. Be sure that both the iPhone and the AirPods have a strong Wi-Fi connection. 

Then, simply open the Settings app on your iPhone and navigate to General > About > AirPods. If there is an available update, you will see the option to Update Firmware. 

Click on this button and wait for the update to complete – this process may take several minutes. Once it is finished, try using your AirPods again to see if the audio issue has been resolved. 

Updating your AirPods firmware can fix many common audio problems and improve overall performance, so it’s worth taking a few minutes to ensure that you have the latest version installed.

Key Takeaways

  • First, check to make sure the volume on both your AirPods and device is turned up. 
  • Next, try switching between left and right AirPods to see if one might have an issue with the audio. Another possibility is that your AirPods may just need to be reset. Hold the setup button on the back of the charging case for about 15 seconds until the light turns amber or white. 
  • Finally, if none of these options work, it could be an issue with your AirPods actual hardware, in which case you may want to consider getting them repaired or replaced.