LG TV AirPlay Not Working: How to Troubleshoot

I’ve been using LG TV AirPlay for some time now. Unfortunately, I’ve been unable to connect my iPhone to my LG TV recently.

What might be the problem in this case?

First, we’ll troubleshoot the problem. Afterward, we can look into the most suitable solutions to each possible problem.

How To Troubleshoot An LG TV AirPlay Not Working

If your LG TV isn’t playing AirPlay, the most likely causes are service provider issues, Wi-Fi connectivity problems, or issues with your iPhone or LG TV’s settings. Most of the causes have simple solutions that can be fixed in a few minutes once you identify the issue.

If the connection does not work, then the first thing that you should do is first to eliminate the possibility of network issues.

If this doesn’t solve your problem, try using a different network connection. Once you’ve eliminated the possibility of network connectivity issues, we can move on to troubleshooting AirPlay problems on your LG TV.

Troubleshooting LG TV AirPlay

Some of the possible problems and solutions include:

1. AirPlay is Not Working on the LG TV

If you can run AirPlay on your LG TV, you can also view everything from your phone.

Such possibilities come in handy if you want to increase the content area. 

Also, you can easily share the content with the people in the surrounding area.

If AirPlay is not working, you’ll start wondering what the issue might be. 

You may want to check these things first:

Make Sure AirPlay is Enabled on Your LG TV. 

If the option is disabled or unavailable, you’ll need to enable it. 

Go to the ‘Smart TV’ section and search for ‘AirPlay.’ You should be able to see how long and when your TV was last connected with another device through AirPlay. 

Then, check whether you can still see the option under the ‘More options’ tab.

If the option is still not available, you’ll need to contact LG Support.

Make Sure AirPlay is Enabled on Your iPhone.

If the option is disabled or unavailable, you need to enable it.

Go to Settings → Touch ID & Passcode and scroll down until you find the AirPlay option.

Check whether it’s enabled (available). If not, this might be another problem that needs to be fixed.

Make Sure you’re Connecting the LG TV and iPhone to the Same Network. 

AirPlay works through Wi-Fi. 

Hence, you want to ensure that the LG TV and your iPhone are connected to the same network. 

You can check this under Settings → Wi-Fi on your iPhone.

Make Sure Your Phone is Not Locked. 

You’ll need to unlock your phone before it can be used for streaming or mirroring purposes.

And, you’ll need to connect the phone first before AirPlay can function on your LG TV.

Troubleshooting a Broken Connection

If each of the above troubleshooting steps has not solved your problem, then you may want to try another one:

Make Sure Your LG TV and iPhone are Connected to the Same Wi-Fi Network. We’ve already discussed this solution above.

If the Wi-Fi connection is good, you should be able to use Media Player on your iPhone to view content through AirPlay.

To start using AirPlay, make sure that your phone and LG TV are connected to the same network.

Note that your LG TV and iPhone should be connected to the same Wi-Fi network.

If your LG TV is connected to the Ethernet cable connection, you can continue with the steps below. 

Otherwise, skip this step. 

If you want to use the Ethernet cable connection, you will need an extra device (such as a monitor with an HDMI port or a screen mirroring TV).

2. AirPlay is Not Connecting on Your LG TV

Satellite channels can be viewed without the need for a network connection. However, for LG TV AirPlay, you’ll need a strong network connection.

Such complications can arise when your LG TV decides to remain offline for an extended period.

The reason for this may be different depending on the region. 

For example, some LG TVs in the US experience problems when connected through Ethernet cable.

Some of the possible solutions to this issue include:

Update Firmware and Software

It has been reported that outdated firmware causes connection problems.

Thus, you’ll need to check for new firmware or software updates.

If available, update your LG TV. 

In this way, you can take advantage of your smart TV’s latest features and stability.

If you’ve updated the software, but the problem is still there, you’ll need to address another possible problem – router settings. We’ll discuss more solutions in the section below.

Determine Whether the Problem is Network-Related

If you’ve already updated your LG TV’s firmware and software and found that the problem persists, you’ll need to determine whether the problem is network-related.

If so, take a look at the following solutions:

Ensure That Your Network Connection Is Good.

We cannot ignore this step. To do this, you can try the following:

Try Using a Different Network.

Sometimes, problems with LG TV AirPlay occur because of network issues. 

For example, if you’re experiencing issues when connecting your LG TV to Wi-Fi and Ethernet cable, try using another Wi-Fi connection or another Ethernet cable. 

Router Settings

If your problem continues to persist, then it’s time that you change your router settings.

Check Router Settings – Disable DMZ Functionality. 

Make sure that your router has the option to disable DMZ functionality.

You’ll need to ensure that you have selected the default LAN setting in your router. 

By doing this, you’ll see only computers and devices connected to your router and not others. Note that:

You can find the LAN settings under the “Network” tab or “Advanced” on your router’s settings screen.

3. AirPlay is Connected but Not Working

You might have tried everything above and still find that you cannot view content from your phone on your LG TV. 

In this case, you can try:

Troubleshooting AirPlay using an Ethernet Cable

If your LG TV is connected to an Ethernet cable, but you can’t use AirPlay, then it’s time that you change the connection settings on your router.

To do this, go to your router’s settings page.

Find “NAT” and make sure that you uncheck the option:

If you’re using a Modem/Router without NAT, check the LAN IP address. 

Make sure that it is 192.168.1.1 or 192.168.0.1, depending on your modem/router’s default LAN IP address setting. 

If you’re unable to do so, or if the default LAN IP address is unavailable, you’ll need to contact your ISP.

Frequently Asked Questions

Q: How do I Check Whether my LG TV is Compatible with AirPlay?

A: Visit AirPlay.LG.com and enter your model number to see if it’s compatible with LG AirPlay.

Q: How do I Play Music from my iPhone to my LG TV?

A: Please note that you can only play music using AirPlay if it is stored on iTunes or iCloud. 

If you have a different music provider, you’ll need to use DLNA instead.

For more information, take a look at the Best Wireless Speakers for LG Smart TVs.

Q: I have another smart TV that uses DLNA. Why can’t I use the same process to use AirPlay on my LG smart TV?

A: If you’re using a different brand, then it’s possible that you’re trying to use AirPlay with the wrong cable. The solution is simple – get a Lightning Digital AV Adapter (HDMI).

Q: What Can I Do if I Have Problems Connecting to a Wireless Network?

A: If you have problems connecting to wireless networks, try the following solutions. 

Use different Wi-Fi networks.

If your LG TV is using the 2.4 GHz band, it may have problems with other devices using the same band. 

For example, other Wi-Fi network devices may also use 2.4 GHz bands in your neighborhood or office. 

Using a different Wi-Fi network will eliminate this possibility.

If your LG TV is using the 2.4 GHz band, it may have problems with other devices using the same band. 

For example, other Wi-Fi network devices may also use 2.4 GHz bands in your neighborhood or office. 

Using a different Wi-Fi network will eliminate this possibility.

Configure your router to use a different frequency band (e.g., 5 GHz).

Q: Can I Stream YouTube Videos to my LG TV?

A: As long as your videos are in a supported format (i.e., H.264 video and AAC audio), you can use AirPlay to stream videos from your iPhone. You can also use AirPlay mirroring or DLNA if you want to stream some other video file formats.