JLab Go AIR Will Not Charge [How to Fix!]

I have been using JLab Go Air earbuds for quite some time. Recently, they failed to charge.

They’re prone to wear and tear, which is inevitable. Fortunately, some of these issues can be fixed.

We’ll now look into how to fix JLab Go Air earbuds that won’t charge.

Why won’t my JLab Go Air earbuds charge and how do I fix it?

Some of the most common reasons that your JLab Go Air earbuds may not be charging are that they are extremely dead and need to charge longer, the cable or charging ports are damaged or blocked with debris, or a faulty battery. The issue may be a quick fix or you may need to replace some hardware.

Keep reading for a breakdown of each of these issues and what you can do to fix your JLab Go Air earbud charging issues.

The Batteries Haven’t Been Charged for Long

If you haven’t used the JLab Go Air earbuds for quite some time, the lifespan of the batteries will reduce.

The batteries can also over-discharge, which means they’ll die off in the process.

While you can use them for a while, it won’t be long before they run out of juice. 

You’ll then have to recharge or replace them with new ones.

The Charging Cable is Damaged

Another possible reason why your earbuds aren’t charging is due to a damaged cable. 

As you use it, the wires can break or fray very easily.

It may also be bent out of shape; this means you can no longer charge the device or sync it to your smart device.

The Charging Ports are Clogged with Debris

If the charging ports aren’t well-maintained by you, they can get clogged with debris regularly; this can lead to problems with charging, where the battery won’t be able to hold enough power to sustain the earbuds.

The solution is to take out the debris from the ports. 

Unfortunately, this issue can only be resolved using a toothpick.

As you clean the ports, ensure that it is dry before you plug them in for charging.

You can then sync them the next time it’s needed.

The Batteries are Faulty

As a result of excessive use, the battery can be damaged; this may cause the earbuds to stop charging altogether.

To fix this, you can replace the batteries with new ones. 

You can get them from an online store for a reasonable price.

How to Fix the Charging Issue

One of the main questions in your mind right now include, “how do I get my JLab earbuds to charge?” Fortunately, you’re in the right place, and you’ll get the right answers to this question.

Some of the ways to fix the charging issue include:

Instead of Using a USB Hub, Use a Direct Power Outlet

A USB hub is useful; however, it may prove insufficient in some instances.

If you have a high-end computer or laptop, the chances are that you’ll have enough electrical power to charge your JLab Go Air earbuds.

It is recommended that you get a direct power outlet to ensure that the device is fully charged and ready for use.

Try a Different Charging System

In most cases, the earbuds are charged using a charging case. 

In this case, you’re supposed to look for another charging case and try to charge the earbuds.

By doing so, you can rule out whether the charging case is faulty or not.

Is the Charging Port Loose or Damaged?

If the JLab Go Air earbuds aren’t charging, it could be that the charging ports aren’t securely fastened; this can easily be fixed by loosening the two screws in the charging port and gently repositioning it.

Without doing this, there’s a strong possibility that you won’t be able to charge your earbuds with ease. 

It may also damage your device or hearing in some cases.

Position the Earbuds Properly In the Charging Case

If you position the earbuds properly in the charging case, they can charge well without any issues.

Reset the Earbuds

A hard reset will help to solve different issues.

It will also clear out any data stored in the system, which can cause more malfunctions.

You can refer to the manual by JLab.

Also, you can refer to their website for a detailed guide on how to format your device and reset it.

How do I reset JLab GO Air

Reset the JLab Go Air earbuds using the following steps:

  1. If the earbuds don’t have sufficient charge, keep them in the charging case. From the Bluetooth device, which may be an iPhone or laptop, forget “JLab Go Air.”
  2. Tap one of the earbuds in the charging case seven times.
  3. Tap the other earbud seven times.
  4. You can now take the JLab Go Air earbuds out of the charging case.
  5. You can now connect your earbuds to the Bluetooth device.

How do you know if JLab GO Air earbuds are charging?

If you click on the JLab Go Air device, it may show that the earbuds are charging. 

However, you’ll want to check your Bluetooth device at this point.

It should appear on the Bluetooth device.

If it shows that the earbuds are being charged, then there is a possibility that your battery isn’t fully charged or exhausted.

How to keep your JLab GO Air earbuds from not charging?

There are many reasons why the JLAB Go Air earbuds can’t be charged; this may be a result of the fact that you have been using them for quite some time.

If they’re old, it’s important to get replacements or get a new pair. 

If you have a warranty, you can always return them and get a new set.

If you don’t have a warranty, then you’ll want to take the JLAB Go Air earbuds and the charging case to an electronics store or store that sells cellphone accessories. 

You’ll want to buy new batteries and try using them.


We hope that this guide has helped you fix the problem of your JLab GO Air earbuds not charging, so you can enjoy using them again.

Frequently Asked Questions

Q: I have Jlab Go Air earbuds, but they won’t charge. What should I do?

A: One of the reasons why the charging port may not function properly is because of dirt. You can try using a toothpick to clean out the port. If this doesn’t work, you’ll want to confirm if the charging case is fully charged or whether it is faulty.

Q: Where can I get my JLab Go Air earbuds repaired?

A: Ideally, you’ll want to return them to the store you bought them from. Other options include going to an electronics store or purchasing a new set of batteries.

Q: How do I keep my JLab Go Air earbuds from not charging?

A: If the earbuds are old, you should purchase a new set of batteries. You can also return them to the store you originally bought them from.

Q: I would like to buy JLab Go Air earbuds online. How can I ensure that it will work with my Bluetooth device?

A: To avoid any issues, you’ll want to check the user manual for your Bluetooth device. You’ll also want to refer to their website for more information regarding the earbuds and how they function.

If you’re still having problems, you can also contact their support team. They’ll be able to answer your question in detail and help resolve the issue.

Q: How do I know if JLab GO Air earbuds are charging?

A: When you insert the earbuds into the charging case, there will be a solid red light that indicates they’re charging. Once they’re fully charged, a solid blue light will appear.

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