How To Fix MyFitnessPal Syncing Issues

Fitbit and MyFitnessPal are two systems that go hand-in-hand: MyFitnessPal uses your workout data from Fitbit to create better workout and nutrition programs to help you meet your fitness goals. You can also sync the two apps for automated workout tracking. But what if the syncing doesn’t work? 

If you’re facing syncing issues between Fitbit and MyFitnessPal, it’s likely because of connectivity issues, incorrect syncing permissions, or a simple glitch. Start by investigating the sharing permissions of both apps, and then try to force them to sync manually.

Let’s explore the main causes of these syncing issues, possible ways to fix them, and what to do as a last resort if the Fitbit data isn’t syncing as it should. 

Why Won’t MyFitnessPal Sync With My Fitbit?

Mid section of young sportswoman in activewear switching on her fitbit on wrist

If your MyFitnessPal isn’t syncing with your Fitbit (on Amazon), you may not have synced them through the MyFitnessPal website properly. You might also be facing connectivity issues on either platform, or you could be facing a connectivity glitch. 

Let’s look at these common causes of syncing problems between MyFitnessPal and Fitbit: 

Fitbit Not Synced With MyFitnessPal

 If you haven’t connected the two accounts or there’s an authorization step left, you may face syncing issues between your MyFitnessPal app and your Fitbit. The easiest solution is to sync the two through the MyFitnessPal app or website. 

Connectivity Problems

Unfortunately, you can’t sync the MyFitnessPal app directly with the data generated on your Fitbit watch or device. Your device will first send the data to your Fitbit account, and from there, it will sync to the MyFitnessPal app. So, if your Fitbit device and phone aren’t nearby, the data won’t sync with MyFitnessPal immediately. 

Connectivity issues can also arise when you haven’t synced the apps in a while. If the Fitbit data syncing is turned off, it won’t transfer the data to your Fitbit account, which is why you should have automatic syncing turned on. 

An App Glitch

A glitch with the Fitbit or MyFitnessPal app will also cause syncing issues between the two apps. These glitches are often temporary and can be resolved by restarting the Fitbit or reinstalling the Fitbit or MyFitnessPal app. 

Sometimes the syncing permissions may change when you update the Fitbit or MyFitnessPal apps, so check these before trying any other fixes. 

How to Delete and Reset Your MyFitnessPal Account

Syncing issues could also be due to problems with your MyFitnessPal account. One solution is to reset or delete your MyFitnessPal account. However, don’t do this if you have MyFitnessPal premium. 

Here’s how to reset your MyFitnessPal account data: 

  1. Go to the app settings on your smartphone. 
  2. Click on the MyFitnessPal app and delete the app data. 
  3. Uninstall the app. You shouldn’t lose any app data saved on the MyFitnessPal servers this way. 
  4. Reinstall the MyFitnessPal app. 
  5. Sign in with your previous account details to re-sync the previous data. 

This will help solve most temporary glitches without deleting your MyFitnessPal account permanently.

Follow these steps to completely delete your MyFitnessPal account: 

  1. Open the MyFitnessPal app on your smartphone or log into your MyFitnessPal account online. 
  2.  Go onto ‘Home‘ and click on ‘Settings.’ 
  3. Scroll down and click on ‘Delete Account‘ in the list of options. 
  4. Alternatively, you can send an email to [email protected] and request them to delete your account. 

Once you delete your MyFitnessPal account, you’ll lose access to all your saved data, so make sure this is the last solution you try. 

How to Reset or Restart Your Fitbit

If you’re facing syncing issues with your Fitbit device data, you can try resetting or restarting it. This will help remove any glitches and clear a backlog of data that wasn’t synced with the MyFitnessPal app due to connectivity issues.

Follow these steps to restart your Fitbit device: 

  1. Plug the Fitbit device into its charging dock.
     
  2. Open the Fitbit app on your smartphone.
  3. Go onto ‘Account‘ and click on ‘Reset Device.’
  4. Your Fitbit device will restart automatically once the process is completed. 

Resetting the Fitbit device is a great way to keep it free from app glitches and can help resolve data sync issues. 

How to Manually Sync Your Fitbit Data to MyFitnessPal

Attractive sports woman

If you can’t resolve the syncing issue or don’t want to keep waiting for the Fitbit data to refresh and sync with MyFitnessPal, you can sync the data manually. To do so, you’ll have to save your Fitbit data or note it down manually. 

Follow these steps to manually sync your Fitbit data on MyFitnessPal: 

  1. Open the MyFitnessPal app or website and log in. 
  2. Click on the ‘+’ (plus) icon and choose your workout type. 
  3. Enter your workout details and click ‘Save.’

You can do the same to manually add your calories, sleep duration, and other health metrics. While adding the data manually can be tiresome, you’ll also be 100% sure that the data is accurate. 

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