Blink cameras are one of the most unique solutions for home security available today.
They are small, high-quality, and work without wires and other heavy equipment.
However, they aren’t without their own set of problems.
Why Does My Blink Camera Say Live View Failed?
One common issue with Blink cameras is an error message saying “live view not supported” or “live view failed.” The likely cause of this error is your internet speed. You may not have the internet capabilities to stream the live feed, but the motion capture feature in your camera still works fine.
Continue reading to learn how to get your live view feed back and how to correct a variety of other common issues.
Why Are My Blink Cameras Not Working?
There are a multitude of issues you might run into while connecting or using your Blink cameras.
Without a doubt, one of the most common issues is an error with live feed viewing.
In addition to internet issues, there are a few other things that could cause this error message.
These include distance issues, using the wrong batteries, and even using the wrong app.
Why Does My Blink Camera Say Live View Not Supported?
It’s true that this error message can be caused by poor internet, but it can also be seen if you’re trying to use the wrong app.
The Alexa app is able to display a list of your Blink cameras, but it cannot show you the live feed for every model of Blink cameras.
Amazon has its own app specifically made for using your Blink cameras.
There is actually a separate app called the Blink App that will allow you to view your cameras.
You likely already have it.
It’s required during the installation process, so simply open it up and you’ll be able to view your live feed.
You’ll find a list of all your systems at the top.
Just select one, pick which camera you want to view live, and the video should play.
This is also the app you’ll be using to view your motion capture videos.
Get familiar with the Blink App.
It will be your central hub for everything dealing with your Blink security system.
What Does Live View Failed Mean On Blink?
Aside from the likely culprit – the internet, the live view failed error message can be the result of bad batteries.
It is recommended to only use AA lithium batteries.
Avoid alkaline or rechargeable batteries because they lack the power required for Blink cameras to function.
You’ll know whether or not your camera has a battery issue if you notice a red light is occasionally flashing on your indicator LED.
Other causes may include distance problems from the Sync Module and distance problems between the Sync Module and your router.
There may even be some sort of kink in the system that can be fixed by simply resetting your camera.
How Do I Reset My Blink Camera?
A simple reset could fix a wide variety of problems.
This includes the live feed issue.
The reset process requires an internet connection, so first make sure you have a valid internet connection.
You can find the reset button on most Blink cameras on the back of the camera underneath the battery cover.
You’ll require a small object, such as a pen or a paperclip, to press and hold the reset button for ten seconds.
You’ll know your device has been successfully reset once it turns off and the indicator light begins to Blink red.
It’s also important to remember that you’ll have to reconnect the device to Wi-Fi and repair it to the Sync Module.
You can also try resetting your Sync Module at this time. Resetting your Sync Module is as simple as unplugging it from the wall for a few seconds before resupplying it with power
Alternatively, there is also an option to hard reset the device.
This means you’ll have to repair it with all your cameras
You can find the Sync Module’s reset button near the USB port.
Hold it down for until you see a red light.
Move Your Sync Module
Blink’s Sync Module is what makes it capable of sending its video feed to the cloud.
Each Sync Module can be paired with up to ten different cameras, and it’s these devices that make up your system.
It’s possible to have as many systems as you want.
You’ll just have to purchase an additional Sync Module for every ten cameras you have.
You can view all of your systems at the top of the home page on the Blink App.
It’s important to understand how the Sync Module works.
It receives data from a camera it is paired with, but it is also connected to your Wi-Fi.
The Sync Module has to be connected to your router and your camera at all times or it will fail.
This could even be why you see the live feed failed message.
Before blaming your internet, try adjusting the distance between your router, Sync Module, and cameras.
The Sync Module should be right next to your router or at least in the same room.
Each of your cameras needs to be within 100 feet of the Sync Module.
If this doesn’t work, it might be time to consider changing your bandwidth package with your internet service provider.
What Is The Recommended Internet Speed
With Blink security cameras, upload speed matters more than download speed.
You may have sufficient download speed, but your upload speed simply isn’t enough.
It is recommended that your upload speed is at least 2 Mbs per second.
However, you may be able to operate just a single Blink camera with upload speeds a little slower.
You can view your upload speed by running a simple speed test on your Wi-Fi.
Using your phone or your PC, simply Google search for speed test.
Google has its own built-in speed test for you to use.
If your upload speed isn’t at least 2 Mbs per second, then your internet is likely the cause of your issues.
It’s also not recommended to use satellite internet with Blink.
Satellite internet has higher latency than other types of connections, meaning it isn’t suitable for live video feed.
In fact, it could render the live feed option completely unusable.
Satellite internet is also very unreliable, often completely failing at the sight of even the slightest overcast.
Mobile internet, or mobile hotspot, is also not recommended.
These types of devices often come with harsh data restrictions, meaning your cameras will work fine until you run out of data.
Once data limits are reached with mobile hotspots, your internet speeds a harshly throttled, rendering your cameras completely useless.