Why Does One of My Powerbeats Pro Not Charge? (Solved!)
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Powerbeats Pro are designed to be high-end earbuds that will last you for a good many years if properly cared for.
But that doesn’t make them infallible.
Just check out what people are saying on Apple’s discussion forums about how these puppies charge – or, to be more accurate, don’t charge (at least, not like how they are supposed to).
In some cases, there is just one earbud that will not charge.
Or, if it does charge, it doesn’t hold the charge as well as the other earbud.
Weird, right? Well, if you are wondering “Why is only one side of my Powerbeats working?”, just know that you are not alone.
This is a much more common issue than you might initially suspect.
Why Does One of My Powerbeats Pro Not Charge? (Solved!)
Your Powerbeats Pro earbuds could be improperly charging for a number of reasons, ranging from not being securely placed in the case to needing to be re-paired with your listening device. In most cases, simple troubleshooting methods can be successfully done at home. However, if a hardware problem is the culprit, you might need to contact Apple Support for more help.
Luckily, the issue can usually be easily remedied through some quick troubleshooting techniques.
Sometimes, the fix is as simple as just adjusting your earbuds while they are in their case.
If you don’t get both earbuds set securely in the case, one or both might fail to properly charge.
You might also need to clean them, reset them, update your device, or try unpairing and re-pairing your Powerbeats Pro and your device.
If some of those methods sound tricky, don’t worry – I’ve got you covered.
And, if worse comes to worst, then you can always contact Apple Support to get additional help with repairing or replacing your Powerbeats Pro.
Let’s go through what could be causing one of your earbuds to not charge and how you can remedy this situation.
Why is only one side of my Powerbeats working?
If one of your earbuds isn’t charging correctly, you need to check and ensure that they are actually charging.
How do you tell if both Powerbeats Pro are charging though? It’s easy, and here’s how you can check the charging status.
From Your iPhone, iPad, or iPod touch
- heck that the Powerbeats Pro are turned on and paired to your iPhone, iPad, or iPod touch.
- Put the earbuds in the charging case and leave the lid open.
- Place your Powerbeats Pro within 2 inches of your unlocked device.
- A card will pop up on your iOS device that shows the battery level for each earbud.
From Your Mac
- Look in the upper right-hand corner of your Mac’s screen and click on the Bluetooth menu button that is there.
- Select Powerbeats Pro to check the battery level for each earbud.
From Your Android Device
- You will need to download the Beats App for Android.
- Open it and check the battery level for your Powerbeats Pro.
How to Adjust Earbuds Inside of the Case
The most common reason Powerbeats Pro earbuds fail to charge is that they simply weren’t securely placed in their case.
The connectors have to be in contact for them to be able to charge.
You can try adjusting the ear hooks to ensure they aren’t interfering with one another, close the lid, then open up your phone to check if they are charging.
Also, try plugging your charger into the charging case.
Press down hard on the earbuds until you hear a clicking noise.
Close the lid, then check the battery status on your device.
As gross as it sounds, licking your earbuds is a method some folks use to get them securely placed against the case’s magnetic charging pins.
Hey, if it works, it works.
How to Clean Your Powerbeats Pro
Actually cleaning your earbuds on a regular basis might prevent you from wondering “Why does my left Powerbeats Pro not work?” Honestly, earwax can be a huge problem with these little earbuds.
It can get inside of the tiny holes in the earbuds, clogging them up and causing problems with volume and charging.
You can use a tiny needle or pin to gently prod the earwax build-up out of the holes.
Also, while they are water-resistant, they are not waterproof.
If water gets into one of the earbuds for an extended period of time, it could cause damage, as can soap, shampoo, and conditioner, and body wash that you use in the shower.
So, please don’t shower with your Powerbeats Pro on.
You’ll need to gently dry them out if they do get water inside of them.
Placing them in a bowl full of unused, dry rice for 48 hours should draw that moisture out.
Check the Power Source
Check to ensure that the problem is in fact with your device and not the power source you have it charging on.
Try switching to a different outlet and see if that makes a difference with regard to charging.
Of course, your device’s charger could have a defect and need repair or replacement.
Before you try anything else, use another Powerbeats-specific charger to see if that fixes things.
Check For Device Updates
Firmware updates are supposed to automatically install, but this doesn’t always happen.
If your device needs a firmware update, there could be problems with how your earbuds charge.
The Beats Updater app is helpful for checking for firmware updates, so run that and see if updates are needed.
If there are, go ahead and install them.
Restart or Reset Your Powerbeats Pro
You might need to reset your Powerbeats Pro.
Reset them by:
- Placing your earbuds inside of the case and leaving the lid open.
- Hold down the system button until you see the LED indicator light flash red and white.
- Release the button.
Forget and Re-pair Your Powerbeats Pro to Your Device
If this doesn’t help, try resetting to factory default settings.
If you try to do an update and that fails, you can press and hold down on the ‘volume down’ and power buttons at the same time, then let go four seconds after a flashing white light appears.
This puts you into discovery mode, and you will need to re-pair your Powerbeats Pro with your device.
Here’s how to do that:
- Make sure that your iPhone, iPad, or iPod touch has Bluetooth enabled.
- Put your Powerbeats Pro earbuds in the case.
- Keeping the case’s lid open, hold your Powerbeats Pro within 2 inches of your unlocked device.
- When the prompts come up on your iOS device’s screen, follow them to re-pair your earbuds.
“What do I do if my Powerbeats wont charge?” Well, now you should have a fairly clear idea.
However, if every troubleshooting method you try fails, you could be looking at a hardware issue.
Something like a broken cable can prevent an earbud from charging and could keep sound from coming out as well.
If you suspect something like this is the case, get in touch with Apple to see about having your device serviced under your AppleCare+ warranty.