I love my Bose SoundSport earbuds. They sound great, are usually very reliable, and are amazing for workouts or just chilling. Like many other wireless earbuds, there might be times when they just don’t turn on properly. If this error is happening to you, then I’ll show you how to fix this problem in seconds.
Table of Contents
- Why won’t my Bose SoundSport earbuds turn on?
Why won’t my Bose SoundSport earbuds turn on?
While there are many possible reasons your Bose SoundSport earbuds won’t turn on, the most likely one is that the earbuds didn’t charge properly. Check the battery power on the earbuds. You should consider unplugging the power cord and then plugging it back in. Try using a different power cable or outlet if the earbuds still won’t charge.
There are many possible explanations for this problem. While the most likely one is that your earbuds didn’t charge properly, there are other reasons why your Bose earbuds aren’t turning on. I’ll go through all the common culprits so that you can turn your earbuds back on.
If your Bose SoundSport headphones aren’t turning on, then the most likely reason is that they aren’t charging properly. This could be due to the cord, outlet, or connection. I am going to walk you through all the troubleshooting steps here so that you can be sure that the earbuds are charging.
I suggest checking this first as the vast majority of readers will find that one of these steps will work. It’s also a good idea to check the battery level of your earbuds to see if they are charging. The last thing you want to do is wait around just to find out that the earbuds still aren’t charging.
Check the Bose SoundSport Battery Level
Checking the battery level is easy. Push the “Power/Bluetooth” button for several seconds until the area begins to glow a certain color. It will glow green for good battery power, yellow for moderate, and red for low battery power.
If there is no glow, then the earbuds are dead and definitely need charging. You will likely either have no glow or a red one if they aren’t turning on. If the earbuds glow yellow or green, then this may not be a charging issue.
Use a Wall Outlet Charger
It’s sometimes more convenient to plug a USB cable into your computer, laptop or other device and charge your earbuds that way. While this usually works just fine, every now and then there will be a problem and it won’t be able to charge the earbuds.
If you find that your earbuds aren’t charging correctly, then it’s best to switch over to a wall outlet charger. Most outlet chargers work great, but it’s best to use an official Bose charger if possible. A wall outlet gives you a reliable and consistent amount of power, which ensures even charging.
Allow the earbuds to charge and then check the battery life. It should be better and the earbuds should turn on.
Unplug the Power Cable
The next possible reason why the earbuds may not be charging is the cable connection. The USB charging cable has to connect both to the charger, either the wall outlet or device, and the earbuds.
I suggest simply unplugging the cable from both ends and then reconnecting it. Make sure the cable is firmly placed in the port and that it doesn’t wiggle around or loosely fit.
Many times you’ll find that this fixes charging issues and the earbuds should charge properly again.
Change the Cable
If the wall outlet charger is fine, and the cable connection is fine, but you’re still not able to charge the earbuds, then the problem might be the USB cable itself. Cables that are old or malfunctioning tend to deliver either a slow charge or none at all.
While this more commonly happens to older cables, this can occur with newer cables if there is an internal issue. I suggest swapping out the cable with a new one to see if this corrects the problem.
Still Not Charging
If you’ve followed all the steps and your Bose SoundSport earbuds still aren’t charging, then the problem might be with the earbuds themselves. While I hate suggesting this, you might need to bring them in for service or even replace them entirely.
Thankfully this tends to be rare and the above steps commonly fix the issue. If the earbuds have malfunctioning hardware though, then that likely isn’t a problem that you can fix on your own.
Other Possible Explanations and Fixes
While your earbuds likely aren’t turning on due to them not charging properly, there are some other reasons why this might be occurring. I’ll go over the other common problems that some people face. This will ensure that you’re able to quickly correct the issue.
Reset the Earbuds
Resetting the earbuds, or nearly any other type of technology, tends to clear out minor errors. This can be useful if the earbuds aren’t turning on, or if they are turning off every few minutes for seemingly no reason.
Resetting this product is easy. Simply push and hold the power button for several seconds. This will force the earbuds to reset. While this won’t fix every problem, it will fix a large range of minor issues.
Give it a try and see if your earbuds work properly now.
Beyond Operating Temperature
Bose SoundSport Earbuds are meant to operate in certain temperatures. While they do best at room temperature, they can also function if it’s cold or hot outside.
You might see problems arise if the earbuds are exposed to a prolonged amount of extreme cold or heat.
The earbuds aren’t made for extreme temperatures and they may temporarily stop functioning. If you were just outside for a long time or if you kept the earbuds in your car, then it’s best to place them in an area at room temperature. Give them time to get back to a regular operating temperature.
Once the temperature regulates, try turning the earbuds on. This will commonly fix the issue.
Check the LED Lights
The earbuds go into sleep mode whenever you place them in the case. This means they use very little battery life and charge from the case. If you quickly remove the earbuds, then they may not wake from sleep mode.
This means that they won’t connect to devices or play audio.
Place the earbuds back in the case. Open the top and wait for the earbuds to flash their LED lights. This means that they are waking from sleep mode. You can then try pairing your Bose SoundSport earbuds and see if they work. Taking the extra second might be necessary.
There are commonly software updates that correct security issues, add features, improve performance, and so on. If you have an older firmware version, then the earbuds may no longer work or they might encounter errors. It’s best to update your earbuds whenever a new firmware version comes out.
You can do this either with your computer or phone. Simply load the app and then choose to download the latest updates.
This normally only takes a few minutes, but it might be longer if there are many new updates.